Dear Tony,
I am writing to complain about the standard of your hotel. My partner and I stayed for one night on Wednesday 16 May 2007. We were not impressed - it was like waking up in a Martin Amis novel.
• The wallpaper was gathered in the corner of the room indicating damp
• The plaster was falling from the ceiling
• The windowpane was cracked
• There was scaffolding outside the window – with no warning or notice of whether we would wake up in the morning to find builders looking at us
• The shower head holder was broken and kept falling off
• There was no hot water from the shower
• There was no cold water from the sink
• The bathroom was so small and wet that toilet rolls were soon sodden
• The continental breakfast was a tray of items from Lidl
• The TV and kettle were plugged into a splitter that did not work
• The other plug socket did not work
• The TV had a very bad reception
• The walls were very thin and we subsequently found it difficult to sleep
I have photographs of the above items that I can forward to the relevant authorities if required but would be grateful if you could reimburse us the cost of this unfortunate experience.
Yours faithfully,
Michael
Driver
PS The apostrophe in your name is in the wrong place
